FAQ's

How much is shipping to USA addresses? TOP
We offer a flat rate shipping fee of $6.00 for any retail purchase, whether it is one item or a multitude of items shipped at the same time to the same address.  Items are shipped by USPS Priority Mail with Delivery Confirmation and by Fed Ex Ground.  Wholesale multiple items are shipped via Fed Ex Ground.  If you desire additional services such as  Insurance, signature delivery, or overnight shipping, email us and we will quote you these additional fees.  

I am interested in carrying Forgotten Dreams Designs items in my retail store. Do you have wholesale pricing. TOP
Yes, we are primarily a wholesaler, but offer our designs at retail prices on this website.   Valid retailers can click on  Wholesale  under the Pages section of our home page and fill out your company information to view our wholesale prices.  If you prefer, you can email us and we be happy to discuss your interest.

What is your return policy? TOP

All of our designs are specialty items, some made to order, so we cannot refund or accept returns unless there is a problem with the construction of the item.  Unfortunately, we have to maintain this policy as some tend to buy a designer item, taking care when using it for a special occassion and then wanting to return it after it has been used for a portrait or event. If you have a problem with any purchase when you receive it  from us , emial us immediately within 3 days and we will work with you to resolve the problem.

How do I pay for my purchase? TOP
Our shopping cart will direct you to payment through the Pay Pal service, where you can pay by funds in your Pay Pal account ( if you have one) or through Pay Pal with your credit card.  We feel this to be the most secure way for our customers.